Thank you for choosing Ervin Designs, owned by Ervin Designs LLC Company, for your tech services and digital content needs. We aim to provide you with exceptional services and products. However, we understand that there may be circumstances where you need to request a refund or return. This Refund and Return Policy outlines the terms and conditions under which refunds and returns are accepted.
Refunds for Services
UI/UX Design, Web Design, Logo Design, and Branding Services
Ervin Designs takes pride in delivering high-quality tech services, including UI/UX design, web design, logo design, and branding. If you are dissatisfied with our services, please contact us within [insert number] days of the project’s completion or delivery date to discuss your concerns.
Refunds for services may be considered under the following conditions:
- If the service was not delivered as agreed upon or did not meet the specifications outlined in the contract.
- If there was a gross error or oversight on our part that significantly impacted the quality of the service.
Digital Content
Ervin Designs offers a range of digital content products. Due to the nature of digital goods, we generally do not offer refunds for digital content purchases. However, exceptions may be made in the following circumstances:
- If the digital content is defective, corrupted, or inaccessible.
- If you accidentally purchased the same digital content multiple times.
- If the digital content is significantly different from its description on our website.
Refunds and Returns for Physical Products
At this time, Ervin Designs primarily offers digital services and content. However, if we ever provide physical products in the future, our policy for returns and refunds for physical products will be outlined separately on our website.
How to Request a Refund or Return
To request a refund or return, please contact our customer support team at [insert contact email or phone number] within the specified time frame for the product or service in question. Please provide your order details and a clear explanation of the issue.
Refund Processing
If your refund request is approved, we will process the refund within [insert number] business days using the original payment method. Refunds may take additional time to appear in your account, depending on your financial institution.
Changes to This Policy
Ervin Designs reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be reflected on this page, and the revised policy will apply to all transactions occurring after the effective date of the update.
Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at [insert contact email or phone number].
By using Ervin Design’s services and purchasing our digital content, you agree to abide by the terms and conditions outlined in this Refund and Return Policy.